Goods supplied cannot be returned for credit or exchanged, without the original paperwork and the written agreement of the Supplier in which case a credit will be allowed, subject to a handling charge, provided that the goods are fit for resale in 'as new' condition following examination by the Supplier. Specially manufactured goods will not be accepted for credit. Should you wish to return any items please call us 00447366711516 or email info@dorostiuk.com you will be emailed a product returns from that should be sent enclosed with your returns.